General Information for Travelers to Israel

Planning a trip to Israel comes with plenty of questions, especially if it is your first visit. This guide covers the essential practical information you need to know before you arrive, so you can spend less time worrying about logistics and more time enjoying one of the most fascinating countries on earth.

Currency and Payments

The official currency is the New Israeli Shekel (NIS), often written as ILS. Credit cards are widely accepted in cities, hotels, and restaurants. ATMs are easy to find throughout the country. It is a good idea to carry some cash for smaller shops, markets, and tips. Currency exchange is available at the airport and in major cities, though ATM withdrawals typically offer better rates.

Tipping Etiquette

Tipping is customary in Israel. In restaurants, a tip of 10 to 15 percent is standard when service is not included in the bill. It is also common to tip tour guides, drivers, and hotel housekeeping staff. Your guide can advise you on appropriate amounts during your trip.

Languages

Hebrew is the official language, with Arabic also widely spoken. English is commonly understood in tourist areas, hotels, and restaurants. Most road signs and public information are displayed in Hebrew, Arabic, and English, making navigation relatively straightforward for English-speaking visitors.

Safety

Israel has a highly professional security infrastructure. Tourist areas are well-protected, and millions of visitors travel safely through the country every year. As with any destination, stay aware of your surroundings and follow guidance from local authorities. Your tour guide will always keep you informed about current conditions.

Electricity

Israel uses Type H electrical plugs with a standard voltage of 220V and a frequency of 50Hz. Bring a travel adapter if your devices use a different plug type. Most modern chargers for phones and laptops are dual-voltage, but always check before plugging in.

Drinking Water

Tap water in Israel is safe to drink. The country is a global leader in water technology, including desalination and purification. Bottled water is available everywhere, but filling a reusable bottle from the tap is perfectly fine.

Getting Around

Israel has an efficient transportation network. Options include:

• Trains connecting major cities like Tel Aviv, Haifa, and Jerusalem
• Buses operated by Egged and other companies reaching nearly every corner of the country
• Taxis and ride-sharing apps like Gett, widely used in cities
• Car rentals available at the airport and in major cities

However, traveling with a knowledgeable guide and private driver is by far the most comfortable and enriching way to experience the country.

Shabbat

The Jewish Sabbath begins at sundown on Friday and ends at sundown on Saturday. During Shabbat, most public transportation stops, and many shops and restaurants close, particularly in Jerusalem and smaller towns. Tel Aviv remains largely active. Plan accordingly, and your guide will help you navigate any schedule adjustments.

Time Zone

Israel is in the Israel Standard Time (IST) zone, which is UTC+2. During daylight saving time (March through October), clocks move to UTC+3.

Emergency Numbers

Keep these numbers saved in your phone:

• Police: 100
• Ambulance (Magen David Adom): 101
• Fire: 102
• Tourist Police (Jerusalem): 02-539-1254

Having this practical knowledge in your back pocket makes everything smoother. For a trip where every detail is handled for you, Hoshen Tours takes care of the logistics so you can focus entirely on the experience.